I placed an order through Natalie Hayne's website on March 2. At the time, it was known as "The Boutique by Camree" (www.theboutiquebycamree.com), but she has recently changed the name and url of the company to The Fashion Dice (www.thefashiondice.com)
I sent several emails requesting to change my order shortly after it was placed. After receiving no answer to my emails, I was able to get in touch with Mrs. Haynes via her cell phone number, which I had to look up through PayPal (718-475-8799). She told me that she would email me with shipping information.
I sent another email to Mrs. Haynes on March 9 to ask about my order because she hadn't emailed me yet. She said she would email me by March 11 with updated shipping information.
On March 12, I had not received an email from Mrs. Haynes, so I emailed her yet again to request my order be shipped in 24 hours and a valid tracking number be provided or a refund be processed. Mrs. Haynes emailed me that my order would be shipped with a valid tracking number by close of business March 13. She also indicated my package would arrive by noon March 15.
I did not receive an email with tracking information on March 13, and my package did not arrive. I requested a full refund through PayPal. Mrs. Haynes responded almost immediately indicating she canceled my order and would issue a refund, but did NOT issue a refund to me.
Mrs. Haynes blames the situation on "business associates" or the restructuring of her organizations, but she is the one that kept making promises and not keeping them. She never once even sent an email explaining that she was unable to keep earlier promised deadlines.
I suspect Mrs. Haynes will "restructure" her business again, but the registered owner will be:
CAMREE
Natalie Haynes ([email protected])
91 Graybar Drive
North Plainfield
NJ, 07062
US
Tel. 00.9082123643
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