Warning! This is a major SCAM! WARNING!
Afer requesting a FREE CD online (only $1.97 S/H)
I NEVER received the CD! It NEVER came.
I noticed the following charges to my credit card:
1/16/08 BSM Grant Search Asst: unauthorized $1.97
1/23/08 BSM Grant Search Asst: unauthorized $39.95
1/23/08 BSM SBA express: unauthorized $7.95
1/23/08 Network agenda.com: unautorized $9.95
I called my Credit Card Company to dispute the charges. They told me that I needed to contact the company to attempt to remedy any disputes.
AFTER SEVERAL PHONE CALLS, I got a Customer Service Rep on the phone (866-370-7270) that sounded like they were reading from a script. I told him I never received their CD and did not authorize any additional charges to my credit card. That I have never used their product or WANT to use their product. I just wanted my money back. 2/29/08 (Note this date)
He said "I am sorry for the misunderstanding" and that he would gladly cancel my account and refund all the fees charged towards my credit card.
3/2/08 Credit Card Statement:
Note the DATE!
2/29/08 BSM Grant Search Asst: unauthorized $39.95
2/29/08 BSM SBA express: unauthorized $7.95
2/29/08 Network agenda.com: unautorized $9.95
THEY CHARGED ME AGAIN! On the very same day I told them to STOP! GREAT BUSINESS PRACTICES!
I called again. And got a person who barely spoke english. I explained my prior phone call and that the charges were unauthorized. No matter what I said, she read her answers from a script (Like a robot). I was told my account was cancelled but nothing could be done about the new charges to my credit card. Sorry have a nice day. I asked for a SUPERVISOR and got put on hold forever.
I have been scammed $117.67!! What a Ripoff! This is an obvious issue that needs legal attention.
I do not intend on letting this issue drop until some sort of justice is served.
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