Guys/Gals, What you are about to read is my <b>WORST NIGHTMARE</b> I ever had. <b>FDCServers.net. </b> You must have heard this name a many times. They are bashed around in the forums and some people like them as well. When I was not their client and was searching for a service provider, I always think that people are wrong and post their experiences on just 1 or 2 incidents. The following incident which happened with me, forced to change my mind and thus I came here to let everyone know to <b>STAY AWAY FROM FDCSERVERS AT ANY COST. FDCServer aka Kingcomp Systems Inc. Is JUST A SCAM.</b> Let me tell you what happen with me.
I got 1 dedicated server with FDCServers.net in the month of end June. That was a Linux machine. Things started gradually and I made my machine online with all the client's data. My bad luck starts from that day. Just after getting the server from them, I noticed strange behavior in server uptime. The server reboots automatically. I mailed them and asked them if there is any problem at their end. They told me that there was no problem at their end and I should check my server. I checked my machine and nothing found, I mailed them again and got a reply that they had a power surge and that was the reason.
Ok fine, all went fine after that. Same things started to happen again and again. Reboots and Reboots a lots of Reboots. My server actually never had an uptime more than 15 days.: bawling:
Anyway, there were network downtimes also included but I never complained. The real story begins when I got my second server with them. It was a Windows 2000 machine. The price was fair enough so I thought to prepay them for 3 months. Remember, I had to get an APC remote reboot with that free. I actually never got the machine stable. I believe the next day after getting the machine or maybe 2 days, I got a call from my tech. That the machine is not responding. I rushed upon and mailed FDCServers support to reboot. The machine rebooted and it came online. I checked the log files and got some strange errors in event logs. It was complaining to have some IDE Controller Errors and some Disk Controller errors. (I have got that event log saved on my system)
I Emailed support and told them of the problem. They said that they have to re-install the system. I said fine and they went for it and We had a downtime for a couple of hours. But the thing never ended up here, I checked the event log again after a fresh install and still see the loges FULL of IDE Controller errors.: rolleyes: Mailed them again and thus the machines was actually re-installed fresh windows around 4 times in less than a month.
Same things happen all the way round the month. I was really fed up and very much upset. Shortly the machine came down again and again and I never got the remote reboot as well. Further more, I asked them to check the hardware and they responded that they have hooked up some kind of monitoring system which will check. But it failed as well. Then they replied that they have changed the hardware and the problem won't come again.: angry: the problem keep coming again but the server didn't crashed afterwards.
Anyway, despite of all the errors and stuff, I continued and never posted here about them.
On October 17. I Emailed Petr with the subject "Server Cancellation" and the message was
"I am sorry to say that I have to cancel my Windows Server, 66.250.160.47. Please let me know the refund policy. The server wasn't always online and had always some hardware issue. Still there are errors on the machine. Please let me know so that we can do this before
that start of the next month.
The client has discontinued due to the massive downtime and problems. For this reason I have to discontinue it as well."
I didn't got any reply to this mail but <b>my server got resold by them and shutdown without any notice. All my data lost and I totally came down. </b>
I mailed them and asked for their phone number to talk and they replied after many Emails, "Sorry we don't disclose our business phone number, people were using it for tech support in the past".. Sounds to be a great answer: cartman:
Petr aka bummer666 also sent me an Email stating the reason not to reply me that he is VERY BUSY.
They are now trying to make the situation more worst by not replying in appropriate manner and with no friendly support. I am now working with my Lawyer contacting the International Law Suit for the resolution of this matter. I also have found a link about another Kingcomp's scam at http://usacomplaints.com/reports/ripoff18602.htm They seems to specialize in such acts.
You people are the audience. I am filling up an International lawsuit against all this crap. I haven't mislead any of the information but might have skipped some things due to the length of the thread. I can provide you with any details any one may need. I need your help and advice.
Updates: I just have got an Email from Petr stating "If you wanted to just inquire about the refund policy you didn't have to use words "cancel server" in the subject of your email. Why should we confirm when you said so. As I said before I dodn't really have time to argue about this, if you wish to file a lawsuit be my guest, I policy is very specific about this."
Now tell me what and how to get my money back from them?
Regards,
Naseer
Lahore
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