Usacomplaints.com » Internet & Web » Complaint / Review: PeopleLookup.com Aka Intelius - PeopleLookup / Intelius Scam - false information, unauthorized monthly recurring charges, charged for services not receiving. #275456

Complaint / Review
PeopleLookup.com Aka Intelius
PeopleLookup / Intelius Scam - false information, unauthorized monthly recurring charges, charged for services not receiving

I signed up on www.peoplelookup.com to research a phone number I was suspicious about. I paid for a reverse phone number look up. When I received the report, I was surprised by the vague information. The report listed only a first name. I decided to test the system by requesting a report for my own phone number. This report came back again with a first name only and state location (which was not accurate).

The People lookup fees and refund policy states all purchases are final with no refunds. I decided to not fight the inaccurate information they provided because I paid $4.95 for each report. I figured attempting to dispute $9.90 was not worth my time. Although, this experience proved to me that www.peoplelookup.com is as reliable as using a magic 8 ball.

Two months later I noticed four transactions on my bank account that were not familiar. The transactions were from Web sites I have never visited:

Unauthorized transactions by PeopleLookup.com also known as Intelius
DRI*ELEMENTS.com for $29.95
PMIDENTITY.com-V for $19.95
24PROTECTPLUS-V for $14.95 once in January and once in February (monthly fee)

The www.peoplelookup.com FAQ page claims there is NO charge for setting up a PeopleLookup account, nor are you charged on a monthly or recurring basis. The only time you will be charge by PeopleLookup is when you confirm a charge to your credit card by making a purchase on the PeopleLookup website and walking through the three step confirmation checkout page.

I contacted customer service to find out why I have been charged fees from random sites I have never visited. The representative was very short and quick with me. She went on to explain that upon signing up I received a 7 day trial and after the 7 days Intelius charged me a monthly fee of $14.95. I then asked about the fee from PM Identity.com for $19.95. She said it is an identity theft service. I still have not found out what DRI Elements.com is or why I have been charged $29.95.

In conclusion, I paid $89.70 for reports with random first names and gave PeopleLookup.com the opportunity to take advantage of my bank account information by passing it to other companies associated Intelius.

Save yourself the headache, time, and money! Dont EVER purchase a reverse phone lookup report or any report from www.peoplelookup.com.

This company is very unprofessional and reeks of fraud!


Offender: PeopleLookup.com Aka Intelius

Country: USA   State: Washington   City: Bellevue
Address: 500
Phone: 4259746187

Category: Internet & Web

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