Me and my girlfriend signed up for Wild Blue roughly 6 months ago. From the beginning of our experience with Wild Blue it has been dreadful. To start at the beginning. We had dial up which is slow for downloading large files and such which i am sure every avid internet venturer knows. We were excited to get this "high speed" service being fans of surfing the web. Faster is better right? So we call a local dealer, end up paying 200 dollars for a cheap satellite. The installation was free during a promotional period we were in. (our only lucky break). The installer gets to our house after about a week. Tells us our tree's are to close to our house so he would have to buy a metal pipe and some concrete and put it in our front yard, but this would cost us an additional 100 dollars (installation was suppose to be free) or so. We are still excited so we say ok, but he didn't bring these things with him so we have to reschedule. He was suppose to call back when he got home to where he left his appointment book but didn't. I called 1-3 times a day trying to get in touch for the next 9 days. No answer to calls or return of voice mails. Finally he calls back one day. He sounded drunk. Said he could make it 2 days later. He shows up at 6pm at night that day. He promised to be there between 8am-11am. Tells us he just then found out he cant put the dish on the pole because of our powerlines nearby. This made me very angry being he claimed to have been dong this job for almost 15 years, I'd think he'd be aware of this. So he leaves. We really want satellite internet still believing they are "high speed" so we pay a guy to cut down the problem tree so the dish can be installed on our roof. Guy shows up about a week later again. Is able to install it this time and leaves after he makes comments about how i should buy him a beer for his trouble coming to my location 3 times when it was his fault. Since then.internet works. Suppose to get 512 Kbps download. We get 100-200 at the faster times. It rarely goes beyond that. That paired with a download threshold and the delay caused by satellite communication completely ruins the high speed idea. The delay is what mainly gets me. Having little experience with satellite tv or internet i wasn't aware and they didn't tell me. Guess i should have researched more first. I am a fan of online games and this is completely impossible with satellite. Even surfing the web, you click on a page and their is like a 5 second delay before anything happens then the page slowly loads. Not much faster than dial up. We get all this for 50 dollars a month and are stuck in a contract. Why do the people who live outside of town get targeted by scammers like satellite companies seeking to abuse their situation of being outside of DSL and Cable service areas? Sorry for such the long rant this whole thing really pisses me off. I take classes online which sucks because of the service. I use to play online games and voice chat with friends and now i cant. Web browsing is the same as dial up. Waste of money.
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