Usacomplaints.com » Internet & Web » Complaint / Review: Netdetective - HD Publishing - Never got a refund. #264997

Complaint / Review
Netdetective - HD Publishing
Never got a refund

I havent had my computer very long and I still am not very savvy with it, so please forgive my many mistakes. I am in a probate suit and I needed to try and find somone as a witness for the case and someone told me to go online and find a people search company to help. The first one I found could only serve to completely confuse me. So I found netdetective through trial and error well I subscribed and tried to find a couple of people and got no results. I figured I was doing something wrong so I tried to get customer support hah! That was a joke there is no customer support to help at all all I could find was a phone# and they never answered and when I finaly got to a human she was super rude almost telling me "sorry but I don't know how to help and I really don't care " so I said I want a refund i want this to come off of my C.C. She told me "well you have to either write our address or fax a letter and give a "good" reason for a refund and "if you get a refund it will be at least 8-10 weeks" needless to say I was miffed.


Offender: Netdetective - HD Publishing

Country: USA   State: Florida   City: Deland
Address: 1392s. woodland Blvd

Category: Internet & Web

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