We fell victim to IAI back in 2003. They tricked me to open their contract even after I repeatedly told them I would let my husband read it before accepting it. They lied saying that clicking the link to the contract would only let us see the terms. Little did I know back then that when I opened it, it meant that we accepted the contract. They start charging us for service that we told them we never authorized them to do. The sales rep even called me and yelled at me for calling him a liar! We finally filed a complaint to Washington State Attorney General and referred them to this website to show there are many many more victims besides us. WA AG finally agreed to take on the case and after months of waiting, they were found at fault. We (and other victims in the lawsuit) received our money back and our contract cancelled.
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