I contacated them on 08-02-07 set up an account, paid the down payment, paid 7 installments on 08-17-07 paid another 4 installments on 08-22-07. On 08-31-07 finally got the finance paperwork, recieved an email from them that they had recieved it. Called on 09-04-07 let them know that I still had no order number. Was told that they would forward my account to upper management for review, I would recieve a phone call from upper manangement with a order number within 7-10 business days, to date no phone call although I have been told every day that my computer is in the warehouse and ready to be shipped. I contacted Dell they informed me that there is no order from Blue Hippo in my name or under my social or my phone number. They informed me that Blue Hippo is one of their retailers I told them that they should rethink that as they are robbing people and using the Dell name to do it a company that the public trusts. I have been able to push my payment back by 2 weeks my last recourse is to close my checking account the day before They are to take the money out, I filed a complaint with the BBB and I am in the process of contacting every tv and radio station possible to give Blue Hippo a pain in their backside which is what I have right now. The main office is about as much help as a fork with no tines. I have contacted them on multiple occasions I asked the lady that answered the phone if the ceo even cared what was happening obvioulsy not because they dont take calls or complaints they refer you back to customer service who then continues talking in circles. I want my money back or the computer.
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