I had authorized a credit report from another similar company and gotten it. It was inadequate when they sent it to me so I filed for a refund. That day, I noticed another charge for 14.95 on my credit statement as I check it daily. When I called that company, the person who answered couldn't tell me (in plain English) what I had been charged for.
What did I pay 14.95 for? I just got some double talk. I advised her that I did request a credit check from another business, but I did not check any boxes or request any other services. I asked for a refund and was told that I would receive it in 2 business days.
This is clearly a scam as the employees are banking on the fact that many people will just pay the charge without confirming that they got any service. It should not be up to me to ask for a refund for something that I have not authorized or gotten.
SHAME on those that operate and work for this company. All of the rebuttals that I have read here say the fault is with the consumer for not reading the fine print. That fine print is meant to explain the details of the contract, not hide the criminal activity of stealing.
Douglas
Marmora, New Jersey
U.S.A.
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