Usacomplaints.com » Business & Finance » Complaint / Review: Affinion Group - Fraud protection plus - used on my credit union accoutn fraudlent and unauthorized charges on our credit union account, also on two addition accounts belonging to our sons. #660201

Complaint / Review
Affinion Group
Fraud protection plus - used on my credit union accoutn fraudlent and unauthorized charges on our credit union account, also on two addition accounts belonging to our sons

WE noticed a charge of $7.95 on our credit card statement from our bank, listed as Fraud Protection Plus and a telephone number. We knew that we had not authorized anything like that so we called. We got some resistance and the agent tried to talk us into keeping it, but we insisted to cancel. They would not refund the money - they would only send papers to fill out and return to request the refund.

Then we noticed the exact same charge on two other separate accounts belonging to our sons.

We also called to cancel those and request refunds. We also asked to have the verification sent showing us just how these charges were initiated and the deductions taken from our bank accounts. Then I googled the name that was on the papers sent us to request a refund, AFFinion Group. That was startling. There have been countless complaints filed with the BBB about this group doing the same thing to countless other people also.

Somebody needs to get after these people. They somehow get the bank information and try to slip the charges in, hoping that no body notices. Three in my own family so far. They must be making billions with this scam.

CHARGES TO YOUR CREDIT CARD If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away.in this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge.in rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here. Remember… Don't let them get away with it! Make sure they make the consumer complaints. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action. And good luck… Let us know how you do! ED Magedson – Founder Usa Consumer Complaints.com Author of www.ripoffrevenge.com consumer complaints PO Box 310, Tempe, Arizona 85280


Offender: Affinion Group

Country: USA   State: Tennessee   City: NASHVILLE
Address: P O BOX 121619

Category: Business & Finance

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