Buy.com sent an email about a 2GB USB drive for free after rebates. The product price was higher than similar items but with the rebate was quite attractive. Rebate was accepted but was not paid out. On query Buy.com sent an email explaining they had the power to bypass rebate center and send refund but were refusing to do so.
Apparently they had initial refunded a few customers but were no longer willing to do so as there were many people having problems. Buy.com will not stand behind their rebate offers if there are problems. However, Buy.com is happy to keep the extra money they got from a higher than average priced item.
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