I sent for the free trial of Hoodia from Pure Health Labs - with an understanding that I could try it for a certain time & cancel if it was not what I needed, etc. I received two bottles at one time. Thought nothing of it simply that this was the fulfillment of the offer. Two days later I get a third bottle - I was confused by this time. The situation worsened when I had a horrible reaction to the product (I have several food allergies) I quit taking it immediately & called to cancel my "membership' for autoship. First I was told I was one day too late to do that - when I inquired as to why I received so many bottles I was told to hold on - then told I had clicked the botton 3 times! (I know I did not do this!!!) Thirdly I was told they would not take the other unopened bottles back & that I had been charged $99.41 EACH for the three bottles (hey hold on -if I clicked 3 times - wasn't that 3 FREE trials??? Why am I being charged for my three FREE trial bottles?) They said they would return one of the 3 $99.41 charges - which has yet to happen. Can ANYONE help me get my money BACK? My husband is disabled - we NEED this money. I will call them again & offer AGAIN to return the unused bottles & insist they make this right.
0 comments