On Monday, May 28th Memorial Day, there was a charge for $9.95 from KCSOFTLLC COM on my checking account. On Wednesday, May 30th, I looked at my bank statement on-line, and I noticed an unfamiliar purchase for $9.95 from the unfamiliar company KCSOFTLLC COM. The charge was pending, and I wanted to know what exactly was charged on my account because I did not use my bank card on Monday.
I tried to figure out what exactly was purchased on my card, so I went to my bank, and I asked them what the purchase was, but they said that they could not find that out type of information, and there was no information on the company other than KCSOFTLLC COM. My bank gave me a claim number and told me to call them back another day.
The next day, I looked at my bank statement, and the KCSOFTLLC COM purchase when through for a mysterious $9.95, so I was determined to know what was purchased, so I called the number provided on my bank statement, 1 (509) 461-1556. When I called this number, 1 (509) 461-1556, I got this message, "This number is not in use goodbye." No employees from this company, KCSOFTLLC COM, could be reached.
If this is a legitimate company then I believe that they would provide a proper phone number, address, website, or any other contact information, but I could not find any solid, legit information on this company.
My next step was to call my bank. I called my bank, and the bank could not find out any information from this mysterious purchase as well. The bank called the number provided from my bank statement 1 (509) 461-1556, and the banker basically said that he could not get through the line to speak to anyone and that no one from KCSOFTLLC COM picked up the phone. I asked him what my next step should be, and he referred me to usacomplaints.com.
I still have no idea what this purchase for $9.95 is, and I have been unable to contact this company either via e-mail, telephone, or in person. This is why I have reason to believe this was a rip-off dishonest fraudulent billing since I am unable to find out what exactly this purchase is when I did not make any purchases on Monday.
If you have any questions that will help you to understand this situation, please feel free to contact me.
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