I first became an Addr client in November after I registered to get a 12 months prepaid hosting deal, by having an choice to restore every year for $107.24. I had been usually pleased with the performance and simplicity of use of the hosting support in those days. I restored twice with my charge card, the final restoration happening on 12/16. On the basis of the purchase I put, the hosting connection must have terminated on 12/16, which may be good when I didn't possess a have to maintain the site energetic beyond 2003.
Lately, when attempting to restore my site with Community Solutions, I had been educated the ‘primary’ contact for chrisandjes.com was nevertheless Addr and that I had a need to first get that contact transformed. Upon my assistance phone, to my total shock, I had been informed that my consideration was still available today 4 decades later, & I'd a superb stability of $429.84 that must be settled instantly. It was the very first conversation I'd with Addr in more than 4 decades also it was completely started by my request.
After I approached the payment department, they advised me of the present plan through which my hosting purchase was instantly restored and charged to my bill. It was not revealed within the conditions of my initial purchase, or was I informed once the car-renewals happened. Evidently, the contact info getting used by Addr didn't replicate the right, updated handles I'd previously supplied. Obtaining information from Addr is challenging and sketchy. Our demands for that unique agreements with connected conditions and terms and total conversation endeavor background haven't yet been satisfied.
A fast review of customer issues shows these payment and administrative methods have now been a continuing problem at Addr. The corporation includes a background of unjust and deceptive business methods.
Relevant Connections:
Paul Rozenblum - boss - [email protected]
Anthony Bourov - CTO - [email protected]
Leon Elperin - Payment Manager - [email protected]
Hope Dawson - Billing - [email protected]
Tim Stanley - Billing - [email protected]
David Barrington - Client Relationships - [email protected]
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