Usacomplaints.com » Internet & Web » Complaint / Review: TGA The Grant Assistant - Did not explain that this was a trial. Made it impossibe to cancel trial subscription. #215051

Complaint / Review
TGA The Grant Assistant
Did not explain that this was a trial. Made it impossibe to cancel trial subscription

I received an e-mail from The Grant Assistant advertising a free CD that helps you learn how to write letters applying for grants.in the body of that e-mail it was stated that the only charge would be a nominal fee for S & H. There was nothing about trial subscriptions.

I received the CD, and the charge for the S & H was debited from my bank account. One month later I noticed that $29.99 was debited from my account. I wasn't able to check in to it at that time due to a health emergency, and then I forgot aout it.

Th next month when balancing my checkbook, I noticed that there was another debit to the same company for the same amount. At that time I started to check into the company to see what had happened.

I finally found a couple of sentences buried in the "terms and conditions" that told about the trial subcription. After another long search I found a form that I could fill out and e-mail to the company to stop the subsciption and refund my money. I have since sent two more of the e-mails, but have yet to hear anything back from the company.


Offender: TGA The Grant Assistant

Country: USA   State: Nevada   City: Las Vegas
Address: 848 North Rainbow Blvd #589

Category: Internet & Web

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