Was trying to get back in touch with some friends from College and Highschool— opened a Gold Membership with www.classmates.com. I used my ATM credit card account to register with them. At first— I felt like nothing happened— so I re-entered my information and applied a second time. Needless to say— I was "double-billed".
Have been trying to contact the company for over 2 weeks now— only get these bogus e-mails stating that it takes over 2 weeks to activate the membership. There is no way to contact them by phone— and they keep replying to me with the same stock e-mail reply— stating that I need to go to my bank and get them a copy of the receipt.
I feel that they are operating a business very close to the level of a SCAM.
It should NOT take 3 weeks for them to activate your account. That is totally Bogus.
With no way to contact them other than through their "Help" menu& you are SOL— (s* out of luck)— if you are not able to get your money back.
This is rediculous. There's bound to be a better website for finding your class members.
This is not it...!
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