When I first downloaded the software it worked. I tried to log on a couple weeks later and the shortcut on my desktop didn't connect. I went through all the uninstallation and reinstallation that the support site offered. I got back into the software but the software won't connect to the site. I can't get any music downloads!
I have emailed the site several times for support but they remain unresponsive. I've been scammed! I got unlimited access to a members area that doesn't exist. The only thing I joined was a group of unsatisfied customers.
CLIENT INFORMATION: JENNA
ALBANS, VERMONT UNITED STATES 05478
DATE/TIME ORDER ID IP ADDRESS Nov 20 22:22 PM EST DESCRIPTION TOTAL 1 Year Full & Unlimited Access (Info) 19.08 USD YOU HAVE ALSO ELECTED TO TAKE ADVANTAGE OF THE FOLLOWING SPECIAL OFFERS: NetSpyProtector Option - Protect yourself from malware (Info) 14.88 USD Total 33.96 USD
Your membership entitles you UNLIMITED access to our member's area where you can join the millions of users that download files on the internet! You get Unlimited Downloads for a one time fee with no additional costs per download! Your membership is also backed by a 7 day evaluation period: If you are within your first 7 days of your evaluation period - you are eligible for a refund of the unused portion of your membership minus a $9.95 fee which we keep to cover the costs of processing and handling.
Important: We have a strict NO-REFUND policy after your 7 day evaluation period.in keeping with your local software copyright laws, under no circumstances will we offer a refund for any products past this period. Please note: All unsubstantiated and/or fraudulent chargeback requests will be prosecuted and collected to the furthest extent of the law under the Fair Debt Collection Practices Act (FDCPA).
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