This company contacted me about a debt to to payday OK llc. This was a legitimate debt so I set up a cc payment arrangement with them. I continued to receive daily calls from their collectors in which I responded that I had made arrangements but they continued the harrasment. I paid the payments with a pre paid cc of which I only loaded with the appropraite amount two days before each payment was due. After the second payment was made, I noticed that my card balances were incorrect. When I investigated, I found that this company had tried to charge two unauthorized payments. When I contacted the company about this the only thing that the "floor Suprvisor" Alex Sanders (spoke with a heavy middle eastern accent) could tell me is that two payment to them had been declined. When I explained this he stated that they didnt make mistakes like that and that I was avoiding paying the debt and hung up on me when I disputed his statement. I continued with depositing the the money on the card 2 days before the next payment was due and that payment was taken by them on 10-04-06 they again attempted to take payments on 10-14,10-20, and 10-22. These were also unautorized payments and were declined. I attepted to contact mr sanders at the extension he gave me and was greeted with voicemail greeting of mr sanders with a very heavy scottish brogue (not the man I talked to earlier) I was again given a line of crap that 5 of my payments were declined and i was attempting to avoid payng them and I owed them $105.00 This man I dentified himself as floor supervisor Al Miller and spoke with a slight hispanic accent. He said that I could pay this debt of and be done with them for $100.00. I foolishley agreed and paid them what I thought was a final payment of $100.00. This was accurate as far as the debt was concerned. They took that payment over the phone on december 1st. I was assured by that gentlemen that the debt was payed and that I wouldnt hear from them again. On the 4th they took another $100 and tried to get more on the 6th I have since had to empty that card and not have use of it any more due to them. I called the copany on the 6th to find out why I had been charged again and spoke to a black lady who identified herself as Janlila and would not give me her last name. She told me that I must fax a copy of my cc statement to Laurie at payment proccesing to get a refund, was told I needed to be nicer if I expected to get my money back and hung up on me. I have faxed this Information 4 times and have the confirmations. I still have no credit on my card from them not to mention the 40.00 services fees every time the attepted to carge my card.in total this company has defrauded me directly of $100 and indirctly by nsf charges of $240. That is $340 Ive been screwed out of. If someone does decide to file suit, I'll be happy to convey to the attorney all proof of my statements and any help I can give them in taking down this sleazy, underhanded, and deceitful company. PS Iwas told that my conersations were recorded so if someone can produce the recordings, I will verify my statements under oath.
William
Bossier City, Louisiana
U.S.A.
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