I purchased a Fisher Price Camera (To my 4 year old, From Santa) at Best toys of the Year/Delta Visuals on Nov. 27th. For $75 with shipping. My card was charged.
On Dec. 4th I received a refund from Delta Visuals/Best Toys of the Year with a link to a note below stating We are terribly sorry that it has taken so long to process your order. We have pinpointed the problem to Google checkout. Because they have not forwarding scheduled payouts to us on time, we have been unable to process your orders.
We have been migrating to a new website over the past week and we invite you to resubmit your order on our new site, www.besttoysoftheyear.com [...]
... Which had the item I had purchased already listed for nearly double and triple the price I paid!!!
I have emailed the company and the claim it is google's fault. And invite me to give them more money. Lol.By purchasing the camera at a much higher price on their new website! What about the camera I already bought? What happened to that one???
I disagree with their choice to list and sell (they already took my money!) the toy at one price and then to decide to sell it at double the price when it becomes a hot item-in the meantime the company is tying up my $75 for who knows how long, and I do not have the opportunity to buy the toy at the price it was 2 weeks ago, before they took my money!!! It is listed on Amazon for $90 and their website for *$120* nearly double what I originally paid and I don't have my refund yet-
Warning... If it is important, (i.E. From Santa) stick with TRUSTED companies like Amazon!!! Learn from my mistake: (
They should have honored the sale-it was their choice not to, and it is my choice to report them and to tell others do not shop here! Unethical company!!!
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