Usacomplaints.com » Internet & Web » Complaint / Review: AOL - America OnLine - AOL America OnLine Debited my credit card for 4 mos of service without my permission and a bogus subscription. #193160

Complaint / Review
AOL - America OnLine
AOL America OnLine Debited my credit card for 4 mos of service without my permission and a bogus subscription

AOL has dial-up and high speed service. I use Dial Up. I used their service for a couple of months last year, then cancelled it because the dial-up didn't work and they loaded my Windows SP1 with SP2 etc to make it work. I was within my 3-month trial so my cancellation notice was accepted.

Two months later AOL's collection business billed me for 4 months service. Which I declined and changed my Pearl Harbor Metal Trades Credit Union card number.

Two months later I found three months of debits within 2 mos from my Pentagon Credit Union account which I hadn't used for AOL.
I find them pleasant and fun to talk to, however. I phoned them, they didn't know who opened the second AOL account, but my name was on it, and asked me if I would like to cancel it also, and gave me another cancellation number.

Now they want me to use it for free and are billing me anyway if I don't use it. I like their service, but not with Dial-Up


Offender: AOL - America OnLine

Country: USA   State: Virginia   City: Sterling
Phone: 8882658003
Site:

Category: Internet & Web

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