I cancelled my membership with Netzero Internet in April. Months after my cancellation, they are still drawing from my account.
Even though I had cancelled in April and received a confirmation e-mail, I still had to contact them in September to see why money was still being drawn. They said they would refund my money, and they did.
Months later, in November my account was drawn from again by Netzero. So I had to call them again, give them all my information again and explain the problem AGAIN.
It turns out my account was never shut down, regardless of my attempts to cancel, in April, again in September, and again in November.
I would not recommend Netzero to anyone after all the trouble and inconvenience this has caused me. If you give them your credit card number they will continue to try to take your money, even if you cancelled your account with them six months ago.
0 comments