I cancelled 2 accounts with peoplepc in 2005 that I had openned in error. The man I talked to on phone assured me all was well and I had 1 account now. Then in 4/1/06 I called to cancel people totally. They were having computer trouble as the man was trying to take care of it and we lost connection. I called many times after and was always told they lines were too busy and to call back later. I sent emails with no feed back.
Today I waited on phone till I talked with someone. Was told everything would be taken care of and money refunded. Then manager came on and she said all we would get back was for the month of Oct. 2006.
They have totally ripped us off. We are on a fixed income and do not always understand what workings of computers are and have been taken advantage of.
Please don't let this happen to anyone else.
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