On 15 Jul 06 I placed an order online for a soundtrack CD entitled "From the Earth to the Moon." I was billed through PayPal, but I never received the product. On 31 Jul 06, I submitted an e-mail inquiry to their service department ("[email protected]") asking when I could expect to receive the CD. I received no response.
On 28 Aug, I logged on to INetDVD.com in an attempt to "track" my purchase. Their website had no record of my existence, nor did it show my payment transaction, even though I received an e-mail confirmation from InetDVD.com on 15 Jul 06 confirming both the purchase and the PayPal transaction.
Shortly thereafter, I submitted an e-mail to the "[email protected]" address stating my intentions to file a formal complaint if I once again received no response. I received no response an subsequently filed action through PayPal.
The case is now closed and I am still without my money or the CD since iNetDVD.com's PayPal account does not have any funds from which to transfer.
Throughout this whole fiasco, iNetDVD.com has made no attempt to respond to either my inquiries, or the inquiried of the PayPal Resolution Team. Take my advice... DO NOT do ANY business with this worthless excuse for a "company."
0 comments