Usacomplaints.com » Internet & Web » Complaint / Review: Sony - Failed to rebate $50 on a Laptop. New York City New York. #184016

Complaint / Review
Sony
Failed to rebate $50 on a Laptop. New York City New York

In June of this year I bought a Vaio Laptop. I started the rebate process online and sent in all the required documents by mail.

I received a tracking number so as to check on the process. Towards the latter part of July there was no confirmation of them receiving my documents so I emailed them and they said they never received them.

I was told to resubmit copies of the docs I sent, which I did. I allowed sufficient time for the mail delivery and they still didn't have the online tracking indicate that they received them, I called and spoke to a person who checked on the progress of my claim, I was then informed to resend my proof of the purchase.

I asked how long the check would be good for if uncashed and was told 3 months. At that point I gave up on getting my $50 as I would be out of the country for 6 months starting in Sept. And wouldn't be able to cash it.

During the process of doing my claim I noticed there is 3 addresses listed for sending the rebate forms, one is in Detroit, MI another in Mesa AZ and a third to Young America but I misplaced the address.
I'll never ever buy another a Sony product.


Offender: Sony

Country: USA   State: Nationwide
Site:

Category: Internet & Web

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