Complaint / Review
GoDaddy
GoDaddy allows fraudulent domain transfer without any verification

On or around June 10, GoDaddy of Scottsdale, Arizona allowed the fraudulent transfer of my domain. The domain transfer, as mentioned by GoDaddy, was initiated over the phone without little or poor verification by GoDaddy.

Upon calling GoDaddy on June 25 (the date at which the fraudulent transfer was noticed), the GoDaddy customer care team was unsupportive and requested we go through WIPO and/or email GoDaddy's change and abuse department.

The average turn around time for GoDaddy's abuse and change team, as mentioned by their customer care, is approximately five to seven days. This means that our domain and offerings are to be down until GoDaddy finishes their verification.

What I would like GoDaddy to do:
Immediately verify and transfer back the domains to my account so we can launch our website.