I had heard America Online was difficult to cancel. I read recently where they had lost 12% of their membership in a year so apparently they have decided to make cancelling a living hell.
My free disc was set to expire March 22. I sent faxes to AOL to cancel on March 14, March 16 and March 18. I had called my credit card company and informed them I was cancelling AOL in advance. Sure enough, AOL tried to charge my account. M
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