Hawking Technologies has not honored three rebates totalling $45 in value for a wireless router. The website to fullfill the rebates verified and accepted the claim on August 25. At that time there was an additional, fourth rebate offered by the computer store that sold the router; the fourth rebate was quickly paid and received within three weeks.
Several telephone calls and e-mails later, a customer service representative for the rebate fullfillment center re-issued the rebate submission on March 16. During subsequent telephone calls, the customer service representatives have told me to wait. They offer no explanation. I'm considering contacting the state attorney general.
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