My husband was searching on the Internet for a computer system to buy me for my birthday when he came across PC Direct Biz. He mailed all the information to them in the first week of Feburary. He checked the requirments to make sure he was eligadable for the system which he was. We just recieved the computer this week.in the mean time they said that they could not verify his information and if he wanted a system that was already pre-ordered from the manufact.
He asked if the system that had pre-ordered had the same specs. They said yes and when we got the computer it only had windows XP. I called in reference to this since we were already frustrated and they said that is the way the computer comes and there are no refunds and if we sent the PC back we would still be obligated to pay the lease terms. This is very upsetting and the website says nothing of the sort. They do not list their complete policy on the website and the paperwork we filled out we made a copy and it also says nothing of the sort. Horrible company!
0 comments