Complaint / Review
Office Max - Sage - Peachtree Software
Rebate Refusal Delay ripoff

On Jan 7 I bought the Peachtree Accounting 2006 at OfficeMax with a rebate promise of $165 within 8 weeks.

I sent in the electronic rebate form the next day and mailed the paperwork. Peachtree sent me an email confirmation on 1/9/06. On 3/7/06 OfficeMax sent me an email stating "Your rebate is valid and is scheduled for final processing."
On 3/28/06 I received a postcard from SAGE stating the Serial number on the application (clearly visible and scanned into my computer) was invalid.

When I called and repeated the serial number, I was told I would receive my rebate in an additional 4 to 6 weeks for a total of 14 to 16 weeks! This is clearly an abuse of the processing to delay payment.

I am sure I am not the only one. I emailed office max in protest, but have yet to receive a reply (with a 24 hr promise).