We received a call from Tammy Brannock of INFOCOM stating that we had an unpaid invoice for $299.95 for directory listing of our business. I asked for a signed contract. She stated that my clerk had verbally authorized the listing over the phone.
Our clerks are not authorized to order advertising or directory listings.inFOCOM calls and asks some leading questions then dubs in a recording to make it sound like a verbal authorization. They then get agressive in their collection attempts. Looks like its been going on for quite some time.
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