I followed all the requirements for ecampus.com to send books into them to be bought by them. I shipped two books that they valued at $70.75. Ecampus.com says that a check will be mailed in 4-6 weeks.
After 8 weeks I tried emailing ecampus.com several times with no response from them. My account on their website shows that they received my books and accepted them and that the check was being processed.
After 2.5 months after several emails, I finally received a response that they had had a technical problem that was holding up the shipment of checks.
It has now been over 3 months and still no check and they are back to ignoring my emails.
This is the only email response that I have received from them in answer to by 10 emails.
"Thank you for participating in our buyback program!
Due to recent technical problems we have experienced, it will take longer than the normal 4-6
weeks for your check to be printed and shipped. Once the check has been printed and processed, we
will mail the check to the address given on the order via US Postal Service.
If you have any questions on your buyback order, contact us at [email protected].
Sincerely,
Jennie Godfrey
Customer Service Representative
A Book Company, LLC"
3 months is an outrages amount of time to print a check.
0 comments