On January 5, I read Online Supplier's advertisement that promised to provide instructions and a free trial set-up for an eBay auction home business opportunity. I called to get the introductory package, which was advertised for $9.95 (cost of shipping & handling). Although I was told to expect the package in 5-7 days, I have not received anything from this fraudulent company to date.
On January 29th, I went online to check my account balance and found a pending charge of $29.95 from Online Supplier, Long Beach, CA. Because of the length of time since ordering the free trial package (which I never received), I had quite forgotten about it. I asked the credit card company to delete that pending charge, which they did.
On January 30th, I went online once again to check my balance and noticed that Online Supplier had actually debited my account for $29.95. I did some research on the company and recalled ordering the free trial set-up for $9.95 (S&H). I then phoned the credit card company to request a "Chargeback Request.
I then phoned Online Supplier at their number listed on my NetSpend account history report. I spoke with a company representative and informed him that the money they charged me was not authorized. I told him that I did not want any further mysterious charges to my account, and asked to be removed from any and all lists that they might have, including info emails, subscriptions, etc. I further emphasized that I HAVE NOT RECEIVED ANY PRODUCTS OR SERVICES FROM THEM, and requested a refund of the $29.95. The Online Supplier person told me he had removed me from their list, but that the charges were non-refundable.
I will also be filing complaints with the California Attorney General's Office, Federal Trade Commission, and any other legal and Web watch keeping authorities just to put these preditors out of business.
Kathy
Milwaukee, Wisconsin
U.S.A.
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