Help! We received a bill for services not used.in trying to find contact information on the internet after getting nowhere with their billing inquiry number, I ran across this website. I found a number, called it, and was referred to yet another number. Held for the supervisor who was no help, except to give me an address to dispute these charges.
I have no idea whatsoever how this came to be, except that we have been having problems with popups this month - what a coincidence! Even though we close these down, or like the other day turn off the computer when there are dozens that we cannot excape, the supervisor says that their techs say there is no way for this to happen.
Can any of you steer me in the right direction so that this does not appear on my dad's credit report? I'm living in his house after moving here from California last year for a better life for my kids. I don't want to pay this bill, but don't want it to affect his credit. I'm stuck between a rock and a hard place. Any advice would be greatly appreciated.
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