I downloaded PC DOC Pro it didn't work to fix a registry problem as it guarantees. They farm out the support to neurosoft corp which is the software author also.
They give support for people that the registry mechanic did not fix their problem.instead of listening to your problem which in my case was hardware based they ask you to down load spyware tools and try and justify the $29.95 billing by you using them. Then when you tell them that spyware is not you r problem they get angry because they don't want to refund your money. I guess they won't get their commissions.
Then after they finally agree to refund your money they make you go through a long process where you have to give them an unininstall code which I never got if it even exists. They write back you must now fax a form to get refund which I did and I never got a refund
They stink do not use them I also suddenly after arguing with them had 500 viruses found after a Mcafee scan which I'm sure they sent me. Vindictive worthless and nasty help.
Al
Ardsley, New York
U.S.A.
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