Like many others, my website suddenly disappeared. I contacted Zanuc's support and was promptly ignored. E-mails and phone messages were not returned, or even acknowledged. Since they have removed all phone numbers from their website, I found an old one. (704) 905-9483
I called this number repeatedly and finally got an answer. It was Kevin Campbell. He told me that he would, "Look into it first thing the next morning." After that, I was never able to reach anyone from the company.
While Zanuc claims to have turned over their accounts to CMG Services, my domain name (which I thought I owned) is controlled by Enom.com The phone number for enom inc. Is (425) 274-4500.
The Better Business Bureau of North Carolina has at least eleven complaints filed against Zanuc.
American Express is now investigating my disputed charges to Zanuc a.K.A. Campbell Management.
I hope this information is helpful to others who made the mistake of going with a smaller company rather than a trusted name... (which I changed to). They are a million times better.
Frank
Long Beach, California
U.S.A.
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