Anyone wanting to do business with netdropshipper.com read this and then make your own decision. An eye opening experience.
NetDropshipper.com
2857 E. Pico Blvd.
Los Angeles, California 90023
Phone: (323) 262-0700
Fax: (323) 262-4800
On 3/30, I ordered 2 Treo 650 Cell phones from this company. On March 30, first Gabriel Soriano emailed me and then Mr. Arthur told me over the phone that any order over $400 has to be paid by wire transfer (although their website does not say so - copy of their website regarding Payment is given below).
So on March 31, before the wire transfer I confirmed from Mr. Arthur if they had Treo 650 in stock. He informed he that they do have the phone in stock and to go ahead and wire transfer the funds. So I wire transferred $1100 to NETDROPSHIPPER.
When the wire transfer was completed, I again called Mr. Arthur to ask when they would be able to ship the product. Now Mr. Arthur told me that they no longer carry any Treo 650 and changed my web order to show as Treo 600. But I have a confirmation email from them stating that I ordered Treo 650.
During this conversation itself I asked Mr. Arthur to refund the $1100 wire transferred, as they no longer had the product that I wanted. Mr. Arthur promised me on March 31 itself, that he would immediately refund the money by wire transferring it back to my account. Yet for days I did not see any refund.
After my repeated inquiries about the refund, they emailed me that it is their policy to refund money in 30 days, which too is not mentioned anywhere on their website. (I have copies of their web pages and please visit netdropshipper.com to see if you can find it anywhere on their website)
On May 2, after 30 days I contacted them again and asked for where the refund was to which they replied that they received the refund request only on April 11. Copy of my email dated April 6, once again asking for a refund (reiterating Mr. Arthur's commitment of March 31, to immediately refund the $1100 paid by me) are given below.
This company is in the business of scamming people and using their money to run their business. They do not follow their own policies and I have copied the Payment policy below with the url for one and all to check out and make a decision on their own.
And no where does their site say that to refund the money they will take 30 days. (In my case they did not have the goods and made me send the money and not having supplied me with any good or services they are not refunding my money, wanting 30 days to refund the money - what a "rip-off).
They are a perfect example of a rip-off company. Even if they can make a sucker of 10 people with $1000 each, they have $10,000 each week of interest free funds and who knows if they ever refund the money. I have not seen my refund as yet, even after 30 days as claimed by them.
Copies of emails: Further proof that they are in the business of telling lies and rip-off.
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Subj: URGENT: For Mr. Arthur
Date: 04/06
To: [email protected]
Dear Mr. Arthur,
On 3/30, I sent you a wire transfer of $1100 for two Treo 650. On 3/31, over the phone you acknowledged having received the wire transfer, but said you no longer carry the Treo 650 and so would refund the amount sent by wire transferring it back to me.
I have been calling you office number of times a day, since then as I have not received the $1100 as yet. You do not return my calls and I do not know when you intent to refund the money to me.
Please treat this matter as urgent and I would appreciate if the amount of $1100 wire transferred to you on 3/30 is refunded immediately back to me.
A call from you will be appreciated. I am available at XXX-XXX-XXXX. No one can be that busy as to ignore a customer request for refund of money paid to you and no good received in return.
Thank you,
D.K.
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Subj: Re: Subject: Fwd: URGENT: For Mr. Arthur
Date: 05/02
To: [email protected]
Dear Sir,
What has happened with the refund of $1100? It is more than 30 days now and I do not see any refund. I shall be forced to report this matter to the local Police and other agencies if I do not see the refund by tomorrow 5/3 (which is 33 days since you received the money).
Thanks
DK Parsai
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Subj: Subject: Re: Subject: Fwd: URGENT: For Mr. Arthur
Date: 05/03 5:34: 37 PM Pacific Daylight Time
From: [email protected]
Sent from the Internet (Details)
Hello Mr. DK
Your account shows that you requested your credit on 4-11. Your refund is being processed and will be mailed shortly.
We thank you for your patience and understating.
Sincerely,
Sales Department
NetDropshipper, Inc
www.netDropshipper.com
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Netdropshipper.com/faq.html? Show_faq_id=16#16
Payment Options
We accept the following forms of payment for your online purchases:
Visa, MasterCard, Discover and American Express
Money Order, Cashier checks and wire transfers:
Once your payment is received you will be issued credit within 2 business days.
You will be able to make purchases using that credit.
We will ship your products after your money order, cashiers check, or cash wire have cleared. Please do not send cash.
Your credit card will be charged and invoiced by NetDropshipper, Inc.
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