3 months ago I took this company's lenghty survey and purchased product (s) from 7 partners (only required 6). I did this in November hoping to receive a $250 gift card so that my three year old daughter would have an extra special Christmas.
I am a skeptic and never would have taken their survey had I not been going through a tough financial period of my life. Only four of my purchases showed up on their tally, so I waited the 4-8 weeks (that they said it might take to register) before contacting them. It has been six weeks since I first contacted them and two weeks since I last sent them a registered letter.
They contacted my once after my first inquiry and said that they are working on it... But, what can the problem be? I gave them physical proof of my purchases and still no resolution. Not only am I frustrated with this, but I believe I have spent more money than what the gift card is worth as I did not realize that I signed up for a couple of "auto-ship" programs. I am in the process of contacting the BBB in Southeast Florida @bbbsoutheastflorida.org.
We'll see where that gets me.
0 comments