I have been a loyal customer for a very long time and never had a problem with Charter but after receiving my bill tonight I was quite upset. I called customer service and spoke with a very rude supervisor named Carlos out of the NM call center. I have never been treated so poorly! If this is the type of service you provide then shame on you. I have never been late on my payments and would never be. When I asked to speak to his supervisor for being treated to poorly he simply said my supervisor doesn't speak to customers. Wow! I would appreciate the decency of a call back with someone who has a little respect for their customers. I will not stop here. Btw my 1000's of friends on Facebook and twitter and their 1000's of friends I can stir a lot thru social media. Again I would like a call back ASAP. I can be reached at 864.934.2611. Thanks
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