I signed up for the free trial. Then I went to call them in three days. They were closed that day and the next couple of days. I finally got a hold of someone to cancel my account. They told me they cancelled it and would give me the money back they had already charged me on the last day of the trail. It has been about a month. I still have not received anything from them. When I call them I get hung up on after I tell them my issue.