I ordered software, Microsoft Office, for $139 on Dec 21. Received confirmation of shipment and receipt by email. I have not been able to talk to them by chat, email or phone. I have not, as of Jan 6 received my order.
A check of the company address revealed that 401 E Main St, Galesburg, Illinois, is a UPS Ship Office site. Meaning, with no disparagement of UPS, that the company has not given an actual physical address nor indicated that they were using a drop box service.
It is not that they are using such, it is that such was not indicated.
So, be cautious.
I myself will have to file a claim with Paypal once I find my complete paperwork.
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