My wife and I and three children have been customers of Mr. Jacobs for 5 years. On or about February Ayman
Jacobs said that my wife had one cavity and two teeth that could use preventative care. I was skeptical since there were
no signs of a cavity and that we go to the dentist every 6 months and never received any warning of preventive care but now she has a cavity and preventative care with two teeth. She has only had one cavity in her life and that was when she was pregnant 10 years prior which I am told is common when you are pregnant. We ordered the cavity to be fixed. Mr. Jacobs
decided to do one of the preventive care teeths instead of the cavity. Thinking that it was an honest mistake we
rescheduled for September specifically asking for same cavity and nothing else because funds are tight. Mr. Jacobs this
time decided to do both and said I figured while I was doing the cavity I would just do the other tooth too. Then
billed us for $420. Mr. Jacobs will not return my phone calls about his unethical behavior. I am sure I am not the first to experience this.
Over the past years we have noticed huge price increases and the office staff hours being cut including no Fridays.
Obviously he is having financial difficulties that he is trying to put on his patients. We are sad to leave because we like our Dental Hygienist. But this unethical behavior is unacceptable. On a different note I am 38 years old and never had a
cavity was told I had warnings on a cavity. This was another red flag since my mom 58 and dad who passed away at 50 and brother 39 and sister 28 all have never had cavities
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