I ordered a handheld magnet massager in early August. I saved my confirmation email with receipt as I do when I order things online. 3 weeks later I had not received my product and so I tried to email them via the contact on their site. No reply for over a month and so I tried again. Saying I was pretty mad about being charged and not getting my product.
About 2 weeks from then I emailed again informing I would contact the BBB, which I immediately did so. Now a month from my contacting BBB, they emailed me saying they have tried twice to contact these magnet fakers and so they are dropping the issue.
So now I was charged $25 and 3 months later I still have no product and haven't even heard from them saying what they intend on doing. It seems this is a very common issue with this sorry excuse for a company. I seriously recommend doing business elsewhere.
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