After rescheduling my regular account personally at their service on September 10 and being informed they might no further cost my card, I had been billed 1 week later for the things they named a "Amenities Enhancement Fee". I named and described that I'd terminated my account, as well as their supervisor explained they WOn't return the cash and they had educated folks of the alleged "charge" six months earlier. They'd completed no such matter.
After I ended the account, I had been informed from the lady who prepared the termination that my card wouldn't be billed again. Possibly she lied to me, or even the supervisor is lying to me. In either case, the cost is unauthorized, dishonest, and illegitimate. I'm processing grievances using the Better Business Bureau of Illinois, the Attorneygeneral's Workplace, and ensuring to allow as many folks understand as you can of the dishonest methods of the organization.
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