First, they sit you down and pump you up with how good you will look. I would keep asking how much it would cost monthly, after paying the membership fee - after she beat around the bush several times, finally said about $95 every 4-6 weeks. Once I member, I'm told $500/mth for the Gold plan, which is what they say I need because of my chemical/body type. I was told I would not have problems with the biomatrix piece. I had nothing but problems! Then the hair dresser finally told me that these biomatrix pieces start lifting on everyone on average every 7 days or so! Horseshit! I was embarrassed and humiliated in public several times because of the front of the piece constantly lifting. Then they give me some glue to try to re-adhere it myself. After having done that about 3 times in a week, it barely wanted to hold at all. Add to that the glue got into the base of the hair itself - no way to get it out - consequently the hair was sticking straight out of my forehead like little horns, with no way of fixing it. I ended up having to take it off myself, with the help of another local hairdresser who I pd money to for helping. I complain to hair club and the sales rep has the nerve to tell me I'm a negative person and complain to much and also said I was a pain in the ass. I'm sorry, but this is ABUSE - MENTAL AND PYHSICAL. I am getting an attorney to file suit to get my money back. Who wants to join a class action lawsuit? This company and their deceptive sales techniques and abusive customer service must be shut down!
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