Complaint / Review
R U Hairy
Angela Fox 2nd degree burns from laser hair removal

In October I paid for a 3 session package of laser hair removal on multiple areas at R U Hairy Houston. During my first session I was severly burnt on the entirety of my shoulders, due to wrong calibration of the machine, and overlapping the laser by the inexperience technician. Upon complaint, the owner Angela Fox showed no remorse, instead became extremely rude and defensive. She stated that the burns were normal, and gave me no instruction on how to treat it. She insisted that it was standard, and in a few weeks they would be gone. Now February (4 months later) I am scared, with hyperpigmentation. Frustrated and saddened by situation, I called to appeal to Angela Fox. I asked to cancel my package, and receive a full refund as she had caused me permanent damage (I am currently seeing a dermatologist for treatment of the 2nd degree burns). Angela immediately became rude and insulting.