For months I have fought an ongoing battle with these thieves. My wife joined over a year ago, with the monthly fee deducted from our bank account. After knee surgery months ago, she could no longer use the facilities, so we called to cancel her membership. After repeated tries to get someone who could handle our request, we were told her account would be put on hold, and not activated until she requested it.
Two months later, without our consent, they started taking money out of our bank account again. Repeated attempts to stop this have been fruitless, the local branch says the main headquarters must handle it, the main headquarters just gives us the run around, putting us on endless holds and disconnects. Short of completely shutting down my bank account, there seems no way of stopping them, let alone recovering the hundreds of dollars they've stolen.
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