Eyeglass World is full of lazy, incompetent, liars. I strongly recommend you run screaming from Eyeglass World.
First, their 2 for 1 offer is bogus. It's a continuous offer, not a special. It saves you no money. They use high pressure sales techniques. They don't have prices on their frames, so you have to haggle, and you can't compare prices beforehand. This is a standard manipulative sales technique. The salesmen also do everything they can to push extras including the $20 warranty.
They're also incompetent They made mistakes with both lenses of my glasses. One had the astigmatism correction off by 90 degrees, the other had a grinding flaw.
They're also liars. The top bar of the frames I picked out from the wall was not straight. It was kind of wavy. It looked like it had been badly bent and then straightened. I assumed they were just floor models and I would be getting new frames. But no. After the glasses were made, I pointed out the bent frames and asked for new ones. I was told they'd order new frames. When I came in to pick them up, I looked carefully at the section of the frames which had been bent. It was still not exactly straight. They had straightened the frames and tried to pass them off on me as new. This was nothing less than outright fraud. I insisted on new frames.
Over the next four weeks, yes four weeks, I called them several times asking if the new frames had arrived. They always said they'd call me back and never did. Finally after I said I was getting extremely angry, they got new frames from another Eyeglass World location.
I came in, checked the new frames, pointed out the flaw in the other lens, and they agreed to remake it. I came in to pick the glasses up, and they had put the lenses in the damaged frames again! I strongly suspect this was not an accident. It was a last ditch attempt to get rid of damaged merchandise. I pointed out that they had given me the bent frames again and they swapped the lenses.
I did finally get my glasses with good lenses and undamaged frames, but it took over a month, required numerous phone calls, and five, yes five, trips to the store. I'm absolutely furious with these lying idiots. Stay away from Eyeglass World!
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