Recently we trialed the Epiclear Facial Spray. Well, surprise, surprise... It doesn't work. We then cancelled the order after thirteen days of receiving the shipment, being told prior by Vision Labs (VisionTel Communications) that if we cancelled within twenty days there would be no charge.
Well, guess what? I was charged $165 for a product that was apparently shipped (still haven't received) and no proof or record of the phone call that we made to cancel the item was ever documented. My husband nor myself authorized that shipment. They now refuse to refund our money because they do not show any record of a cancellation. Isn't that typical?
I still have not received any money back, but was offered $75 if I basically "kept quiet". Doesn't that scream FRAUD to you?
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