I am devestated that someone can so easily access my personal checking account. $139.00 withdrawn from my account, unauthorized. To a merchant/vendor that I am not at all familiar with. The check which appears as an automatic withdrawal, has an old address on it.
The withdrawal was attempted the first time with not enough funds in the account resulting in a $31.00 charge from the bank. Then, the second attempt was successful but caused another transaction/check that I wrote to be returned for unsufficient funds. So another #31.00 bank charge occured.
When I called the 1-866 number for InterBill Ltd. The representative, Tommy immediately assured me that I would be refunded the $139.00 but that I would have to get the bank to waive the fees.
The InterBill Ltd. Representative asked me for my new address for the purpose of reimbursement. I did give him that information. However, my after thought is that I should not have given any additional information.
The InterBill Ltd. Representative also spoke to the bank teller to attempt to resolve the charges. But would not hold on the call to speak to the manager. When the manager tried to call back, he did not recieve an answer.
Juanita
Riverdale, Maryland
U.S.A.
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