We had called the Star Brite office to arrange an appointment to have my tooth looked at. It was inflamed and infected. Dr. Trung said he was on call and let him know when we would be in. He said he would take some xrays and prescribe something to start on the infection.
We made an appointment for 2:00pm Sunday, 8/7 at the charleston office. He called about one pm to ask if we could hurry up cause he was already there. I told him we were in route.
Upon arriving, he took me into one of the treatment stalls. I sat on the dental chair. He asked me what the problem was and I mentioned my front tooth. He grabbed it with his fingers and wiggled it. He said it would have to eventually come out. Then he took me back to the front office.
He said he had no prescription pads but that he would call in for some penicillin and hydrocodone for me. I said I did not need the pain medicine but just the antibiotic. He charged us $80.00 which he made change out of his wallet. We were in the office maybe five minutes.
I called the following Tuesday, I called the office to see why I hadnt gotten at least a receipt. They said they would mail it out. It arrived today. I called the office to ask why I had been billed for xrays that were never taken. They just said they would have to have someone call me. I told her that Dr. Trung, in our initial conversation, had said he would take xrays.instead, he couldnt get us out of the office fast enough. I asked the receptionist how the doctor could possibly know the extent to which my tooth was infected. She just said they would call but that the charge was just for after hours. I asked her then why my invoice said that they had taken xrays. I got no answer.
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